United Way

Currently in contact with the Point united Way of Rhode Island

The 212 van never showed up at Tiverton Library because of an accident. The united way of Rhode island never contacted the library that day

It took a while but the reason the 211 van didn't show at the library was said vehicle accident. When I got back to the tiverton library, a librarian showed me a booklet.

That could help describe locations I could go to. For help with determining if I was eligible for any additional benefits from Blue Cross Blue Shield of Rhode Island. Or the State department department of Human Services? I went to the Tiverton Seniors center for help.

Peter M. 401-239-****

I just talked to 2 people there today. One person twisted my words and lied about my eligibility to make her job easier.

The other one was just rude and very ignorant. However there was someone last night that did her job and was very good and efficient.

Very broken system.

Each person gives you different and bad information. Be very careful.

It's Simple. A scheduled 211 United way Van did Not show up at a schedule and Planned time.

At a specific planned time. Last Friday the second Friaday of the Month. According to the Tiverton Rhode Island Main Public Library, the van is supposed to arrive at 9:30 am. I was there last Friday on time.

And waited over an hour to show. According to the librarian at the desk. Who was on duty to serv the public that day. The library didn't know either?

I am just complaining now about bad communications.

Between the 211 Van. And the Tiverton Library.

My electric service was just interrupted. I am on the prepay program with Georgia Power but I also have my 4 grands who live with me now and I need assistance at this moment. Please can someone give me a call (229) 405-****, thanks!!

Broke rules on plane got anxiety and asthma I want to make complaint please call me I want free round trip î was my birthday made me cry

Broke hipa rules have me anxiety made me cry on my b day got asthma she yelled at me other flight agent made complaint to Spanish older lady

I called and asked if the local farmer's market (put on by a volunteer committee in the community) could put up a sign on their lawn for one day a week to help let folks know the market was happening that day...and was told no. I was told no because they are only allowing those who partner with them to put signs out.

The Farmer's Market is put on FOR the community by the community and helps local farmers and artisans make a living. But I guess that doesn't qualify helping the community thrive.

Rude and petty. They are not for the community just the $$$

I phoned in to ask if they were open on Thursday after I had just driven up there and no one was there, the online information stated the hours, and it only said not open on Saturday and Sunday. I phoned in and reached a very nasty female.

I am so tired of these rude customer service representatives. This looks bad and will stop my support for this company in the future and will make me pass it on.

From the United Way website:

"United Way THRIVE, a collaborative launched and led by United Way of Greater Houston, leverages more than 20 nonprofit partners and partnerships with employers, community colleges, financial institutions and city and state agencies, to provide families with the best and most comprehensive resources, wraparound support and the services they need to reach real and lasting financial independence. United Way THRIVE helps families build stronger financial futures by acquiring skills and education, obtaining better jobs, developing good financial habits and building savings."

This has not been my experience.

I went to my local United Way last year because I was struggling at $12 and hour to keep a roof over my head. I was earning too much for most assistance, but not enough to meet emergencies (at that salary there's always an emergency) or save, or meet my student loan obligations. I was told by the financial counselor that I needed to earn more money (really?) and later by the employment coach that $12 an hour was a "great, really good" salary, and that I should respond to my lack of reliable transportation by renting a car at $400 a month. They both continued by offering one unworkable solution after another, using poor math (they added and dropped zeroes) in 'helping' me with my budget.

There's lots more evidence that they weren't even listening to me most of the time and when they were they demonstrated no real reason that they even deserved jobs.

I called and complained. I followed up with several emails. The program is still, for me, nothing it claims to be.

I've decided to take what energy I have and just continue to try to do things on my own. They were useless in terms of offering a real path to substantive improvement.

If I do end up on the street it would be better than living with their doe eyed, clueless stares and pointless non-advice. The experience was an almost complete waste of my time and other limited resources. I say almost because I at least learned something.

Someday, when I do get a good job, you can be sure I will never donate a cent to them. They wouldn't know what to do with it anyway.

My husband works for a company that supports the United Way - it is a strong recommendation that a portion of their bonus support the community and this company has partnered with United Way. Due to the fact we do not like the United Way for many reasons, we chose to check the box to allow United Way to send our donation/contribution directly to a charity of our choice.

SIX months later and numerous phone calls to find out why the Hoovers Hause has NOT received our donation/contribution - we have now heard that our donation/contribution will be divided by the United Way and paid in quarterly installments (the following year) AND after they take a fee!

So the Hoovers Hause have NOT received money donated to them by us in 2018 and supposedly they will begin receiving quarterly payments through-out 2019 (it's April and they have not seen one yet).

Had we not followed up, the Hoovers Haus would have never seen the money and it's a possibility they never will.

Nice job United Way - convincing LARGE organizations to work with you - promising you will forward the donations, holding the money and then taking an additional fee and POSSIBLY donating some to the charity that the employee dictated their money to be sent to.

FRAUD at its best.